How can I get Microsoft Defender's VPN to load on my PC ?

Question

How can I get Microsoft Defender's VPN to load on my PC ?

Anonymous

I've loaded Microsoft Defender on my android phone, tablet, and Windows 11 PC. I was able to open VPN on my phone and tablet, but when I try to turn on Defender VPN on my PC I get a "Can't turn on privacy protection" (see attached). Please provide the steps I need to take to get Defender's VPN to load on my computer.

***moved from Microsoft 365 and Office / Defender / For home / Windows***

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

5 answers

Answer 1

Hello,

Privacy protection is currently available in the United States, the United Kingdom, Canada, and Germany, and is supported on all device platforms supported by Defender (Windows, macOS, Android, and iOS). If you do not meet the requirements, it is recommended that you try turning off privacy protection first.

Microsoft Defender privacy protection FAQ - Microsoft Support

Best regards

Zunhui

Answer 2

Anonymous

Thank you Zunhui for your attempt to help, but my privacy protection is off. My problem is it won't turn on. RoseV49

Answer 3

Anonymous

Hi Rose V 49,

Since I can't see the attachment here, can you reply with your screenshot here if it's convenient for you?

Best regards

Zunhui

Answer 4

Anonymous

Here is a copy of the screen shot.

Answer 5

Hi,

Thank you for your reply. In order to check whether the problem is related to the influence of third-party applications, it is recommended that you see if privacy protection can be turned on in clean mode.

How to perform a clean boot in Windows - Microsoft Support

Best regards

Zunhui

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How can I get Microsoft Defender's VPN to load on my PC ?

5 answers