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Creating a new network account on a Windows 10 machine that is remote

Anonymous
2024-08-16T21:18:07+00:00

Hello All

I have a network user who works remotely

she does the following to access our network: She logs into the laptop, (because she has a cached account) connects to her home internet, then connects to VPN and can then run all her programs on the network just fine

we use Windows 10 machines

I am changing/updating her AD account is there a way to get to be able to login from the remote location and create a new user remotely?

I've never updated a persons login name while they are remote we always make them come into the office but she is in another state

We use Bomgar so as long as the machine is connected to the internet I can use a local admin account and login to the machine Do you think the following steps will allow her to update her cached account to a new login name or create a new a user account?

  1. Bomgar into the PC.
  2. Have the user login to the machine with her old cached account or I can Login to the PC as the Local Admin
  3. Connect to VPN using my own credentials.
  4. I chose Word for this next step: Hold down the left Shift button and right click on the Word Icon on the desktop, and choose Run as Different User.
  5. Login with the new user account and password.
  6. Close Word
  7. Log Off PC
  8. Have user login using new credentials
  9. Have user login to VPN

Thanks

***Move from Windows / Windows 10 / Windows Hello, lock screen and sign-in***

Windows for business | Windows Client for IT Pros | Networking | Other

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  1. Anonymous
    2024-08-20T06:42:22+00:00

    Hello,

    Thank you for posting in Microsoft Community forum.

    Based on your description, this issue is beyond the scope of our support.

    To be able to get a quick and effective handling of your issue, I recommend that you repost your question in the stackexchange, where there will be a dedicated engineer to give you a professional and effective reply.

    Here is the link for stackexchange. https://networkengineering.stackexchange.com/questions/tagged/bgp

    Click the "Ask a Question" button in the upper right corner to post your question and select tags related to your products.

    I hope the information above is helpful.

    If you have any questions or concerns, please feel free to let us know.

    

    Regards,

    Jill Zhou

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