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There lock icon on file\folder which does not allow me to open or share my files.

Anonymous
2024-08-26T03:45:14+00:00

There is a lock icon on my files and i can't open or share them, These files are on my external hard drive. This is done from windows 7 on my old desktop which i don't have now. My current OS is WINDOWS 11. I want to access these files, I already tried some methods such as TAKING OWNERSHIP, Using third party application, but none of them works. Kindly assist me in resolving this issue.

*** Moved from Windows / Windows 11 / Files, folders, and storage ***

Windows for business Windows Client for IT Pros Networking Network connectivity and file sharing

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  1. Anonymous
    2024-08-27T09:40:37+00:00

    Hello,

    If you see a lock icon on a file or folder, it means that the file or folder is encrypted. I suggest you open cmd as an administrator and run the following command to see if you can decrypt the encrypted file.

    cipher /d /s:"C:\test"   

    Note: Replace the bold part with the absolute path of the encrypted file.   

    I hope the above information is helpful to you.

    Best Regards

    Zunhui

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