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MSTSC graphical issues

Anonymous
2025-01-14T07:51:54+00:00

Hi everyone,

Since the 24H2 update i'm facing an issue with the new MSTSC version.

When loggin to server with RDP we are facing artefacts in our application. If we do the same steps with the previsous version (blue RDP bar instead of the Black one now), it works without issue . issue with new version : https://ibb.co/br327jm old version :  https://ibb.co/GCQhWqN

Can someone help me on this ?

Thanks

***Moved from Windows / Windows 11 / Performance and system failures***

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services

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  1. Anonymous
    2025-01-16T02:37:30+00:00

    Hello,

    This is a widespread issue. It is also discussed in the Microsoft Q&A post: Upgrading to Windows 11 24H2 causes remote desktop connections to Windows 7 machines not to show graphics correctly. - Microsoft Q&A

    A temporary solution involves replacing the mstsc.exe and mstscax.dll files with one from an earlier Windows version, such as from 23H2.

    I regret that I cannot provide the exact root cause of this issue at this time. However, I believe the development team is already investigating it and working diligently to find a solution.

    You can also submit feedback to Microsoft through the Feedback Hub app: Send feedback to Microsoft with the Feedback Hub app - Microsoft Support

    I hope this information helps.

    Best regards,

    Karlie Weng

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