License Activation Issue 0xC004C02 (The activation server reported that the Multiple Activation Key has exceeded its limit) MAK

Question

One year ago we acquired a Windows Server Standard 2022 license, the activation was successful and it is registered in our Microsoft tenat (CENTRALEQUIPOS). When migrating the license to our new server, the activation system gave us 0xC004C02. We need to activate our server with our license, we have to prove ownership of it, but we need to know what documentation or evidence is required to have access again to activate the license.

Answer 1

Hi JM Multisistemas - Rodrigo Salazar

Each MAK has a predetermined number of allowed activations, based on your Volume Licensing agreement. It means you can only activate a MAK a limited number of times. If you have another MAK that has not exceeded its limit, you can use it to activate your device. If you don’t have another MAK, you can contact the Microsoft Activation Center to request an increase in your activation limit. More information please refer to the documentation: Volume License Key Phone Numbers | Microsoft Volume Licensing

Notice: Information that needs to be gathered prior to talking with the Microsoft Assisted Support team.

• Licensing Agreement Type
• Licensing Agreement Number & Details
• Product Details
• Company Name
• Email Address
• Product Key

Best Regards,

Hania Lian

Answer 2

Best regards,

Thank you very much for your prompt response, I have tried several times to contact Microsoft Columbia Product Activation Center without success. Well, from the information they asked me about, I have the following:

1.License agreement type (where to find this information on the licensing page)

2.License agreement number and details (where to find this information on the My Licensing page)

3.Product details: Windows Server 2022 standard.

4.Company Name: NULL

5.Email address: NULL

6.Product key: NULL

This license is registered on our licensing page. I await your reply.

In good faith

Rodrigo Salazar Valencia

Answer 3

Hi JM Multisistemas - Rodrigo Salazar，

1.Your license agreement type: Volume Licensing agreement-MAK

2.License agreement number and details: Please select Licenses > Relationship Summary > Licensing ID > Product Keys to view them in Volume Licensing Service Center (VLSC).

And then provide this all information to Microsoft Colombia Product Activation Center. If it still not be resolved, please let me know.

Notice: Please do not post any personal privacy information in forum.

Kind regards,

Lei

Answer 4

Best regard,

To date, the server license activation problem persists; we still have no response from the Microsoft Product Activation Center.

Below I send you the information I was able to collect from the account.

These are the phones we have from the Microsoft Product Activation Center for Colombia.

(57) 1 486 4739

(01) (800) 051 0595

They don't work, is there another phone number or another way to contact us.

I await for your response.

Sincerely,

Rodrigo Salazar Valencia

Answer 5

Hi JM Multisistemas - Rodrigo Salazar

Please open a Command Prompt, and then run the following command:

SLUI 4

A Select Region window will pop up, letting you select your country or region. After selecting the region, a phone activation window will pop up, showing your installation ID and the phone number you need to call.

If it still doesn't work, please let me know,

Regards,

Lei