BitLocker-enabled USB flash drive keeps locking

Question

I have Two BitLocker-enabled USB flash drives attached to my Windows 10 Pro PC. Both require me to enter the recovery key each time I rebook to PC, which I think is normal. However, one of them locks from time to time without rebooting, requiring me to enter the recovery key over again. What may cause this, and how can I prevent it from happening?

***moved from Windows / Windows 10 / Files, folders, and storage***

Answer 1

Hi dolpha,

the issue you are experiencing may be caused by a number of factors, including a hardware issue with the drive, a problem with the BitLocker encryption, or a software conflict on your PC.

To troubleshoot the issue, you can try the following steps:

1. Check the health of the USB flash drive by running a diagnostic tool or scanning for errors.
2. Verify that the BitLocker encryption is properly configured on the USB flash drive. You can do this by opening the BitLocker Drive Encryption control panel and checking the status of the drive.
3. Check for any software conflicts on your PC that may be causing the issue. This can be done by running a clean boot and testing the USB flash drive to see if the issue persists.
4. If none of the above steps resolve the issue, you may need to reset the BitLocker encryption on the USB flash drive. This will require you to have the recovery key available.

Hope it helps.

Kind regards,

Lei

Answer 2

Hi Lei,

Thank you so much for your suggestions. I'll try them.