Hello,
If you try to connect to a remote server computer and the connection keeps failing, you may need to add a credential to prevent Windows from blocking the connection. In order to proceed, you will need to know the network address, username, and password of the remote computer or server.
You can try the following methods to see if the problem can be solved:
- Open the control panel on the client
- Add Microsoft credentials in Credential Manager
- Enter the remote server computer name (IP address) in Internet or Network Address, and then enter the Username and Password respectively. This will ensure a better connection and hopefully resolve the issue.
Regards,
Zunhui