Share via

Remote Desktop Credentials Error

Anonymous
2024-01-28T04:34:42+00:00

Hello,

I am trying to use the remote desktop. Each time I tried to connect, I received an error message, "Incorrect Credentials"

I have all my credentials correct. Just to ensure I changed the Microsoft password. After all my efforts, I am not able to use the remote desktop.

Please assist how can I correct this issue.

Thank you

Windows Server Remote and virtual desktops Remote desktop services and terminal services

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-01-29T02:43:54+00:00

    Hello  PurushottamNeupane，

    Thank you for posting in Microsoft Community forum.

    Is the computer name entered when you are currently remotely connected to the FQDN or IP address? You can try to switch to see if the problem is fixed.

    In addition, you can try switching accounts or devices to see if the problem persists. Trying to reset your password is also a valid attempt.

    We recommend that you troubleshoot the security logs and check the specific information when logging in, which will provide more information

    I hope the information above is helpful.

    If you have any question or concern, please feel free to let us know.

    Best Regards,

    Haijian Shan

    0 comments