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Can no longer map a drive letter to my Zappiti one 4k hdr after a recent Windows update

Anonymous
2025-01-17T11:48:13+00:00

Can no longer map a drive letter to my Zappiti one 4k hdr after a recent Windows update.

I can no longer see my share on the network.

I can ping to it

I have already done the following

gpedit.msc --> Computer Configuration > Windows Settings > Security Settings> Local Policies > Security Options --> Microsoft network client: Digitally sign communications (always) --> Select Disabled.

"Set-SMBClientConfiguration -EnableInsecureGuestLogons $true"

Added support for SMB 1.0 in Windows features

I can no longer roll back the update

I need an solution to this issue

Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing

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  1. Anonymous
    2025-01-20T06:10:09+00:00

    Hello,

    Thank you for posting in Microsoft Community forum.

    If you're unable to map a drive letter to your Zappiti One 4K HDR after a recent Windows update, you can try the following steps to resolve the issue:

    1. Ensure SMB 1.0 and SMB 2.0 are enabled

    Open PowerShell as Administrator and run the following commands:

    Enable-WindowsOptionalFeature -Online -FeatureName SMB1Protocol

    Set-SMBServerConfiguration -EnableSMB2Protocol $true

    2. Enable File and Printer Sharing

    Go to Control Panel > Network and Sharing Center > Change advanced sharing settings, and ensure that File and Printer Sharing is turned on for your network.

    3. Disable Password Protected Sharing (if applicable)

    In the Advanced Sharing Settings, disable Password Protected Sharing if you’re using a share that doesn’t require authentication.

    4. Manually Map the Network Drive

    Open File Explorer.

    Right-click on This PC and select Map network drive.

    Enter the network path for your Zappiti share (e.g., \Zappiti-IP\share), choose a drive letter, and check Reconnect at sign-in.

    5. Update Network Adapter Drivers

    Open Device Manager.

    Expand Network adapters, right-click your network adapter, and select Update driver to ensure that you’re using the latest drivers.

    6. Restart Network-Related Services

    Open services.msc and restart the following services:

    Workstation

    Server

    Function Discovery Resource Publication

    Network Location Awareness

    7. Check Firewall/Security Software

    Temporarily disable any firewall or security software, as they might be blocking the network share.

    These steps should help restore the ability to map a drive to your Zappiti One 4K HDR. If the issue persists, you might want to check Windows Event Viewer for specific network-related errors that could help identify the root cause.

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