Hello,
Thank you for posting in Microsoft Community forum.
Based on your description, here are some possible willing solutions for you:
- Many schools' networks use firewalls or other security measures to block VPN traffic. This means that even if you have VPN software installed, your school's system may recognize and block its traffic. In addition, some VPN services are blacklisted by your school's network administrators, so even if you connect, you may not be able to actually bypass the restrictions.
- Make sure the VPN you're downloading is set up correctly. Sometimes improper configuration can cause the VPN to not work properly. You can check your VPN's settings to make sure you're using the correct protocol, such as OpenVPN or IKEv2. Also, try switching to a different server, sometimes some servers are blocked by the school network and others are not.
- If possible, another solution is to use your phone's data instead of your school's Wi-Fi, so that you don't get affected by network restrictions.
I hope the information above is helpful.
If you have any questions or concerns, please feel free to let us know.
Regards,
Jill Zhou