Cant seem to update names for login screens

Question

Greetings,
I am a new IT admin at a company as the last person passed away suddenly.
we have a user needing to update their name on a machine, but for the life of me, the normal route does not show the "change name" click through in User Accounts.

Windows 11 Pro 23H2
https://answers-afd.microsoft.com/static/images/image-not-found.jpgOS build 22631.4460

Device name ITAdmin

Full device name ITAdmin.CMI.local

Processor 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GHz

Installed RAM 32.0 GB (31.7 GB usable)

Device ID 73DAB904-XXXX-XXXX-XXXX-BF01CDDF6509

Product ID XXXX-XXXX-XXXXX-XXXXX

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

***moved from Windows / Windows 11 / Accounts, profiles, and login***

Answer 1

Hi Jonathan Kaz,

Thank you for posting in the Microsoft Community Forums.

First of all, for users who need to update their names on their computers, if the “Change Name” option is not found through the normal user account settings path, this could be due to a number of reasons. However, changing the name of a local user account can usually be accomplished through the Control Panel, even if some of the UI elements may not be as intuitive in the new interface of Windows 11.

Steps to change the name of a local user account:

Open the Control Panel:

Press Win + R to open the Run dialog box.

Type control panel and press Enter.

Go to User Accounts:

In Control Panel, find and click on “User Accounts” or “User Accounts and Home Security” (depending on your Control Panel view).

Click Change Account Type under User Accounts.

Manage Accounts:

Find the account that needs to have its name changed and click on it.

Select “Change Account Name”.

Enter a new name:

Enter a new account name and click “Change Name”.

Best regards

Neuvi