Can not sign up in Azure free trial account, getting issue in phone verification process.

Question

Hi team,

I am not able to sign up in Azure free trial account. My phone number is not getting verified. I am providing correct phone number with correct format but getting message.. Getting message We’re unable to validate your phone number. Phone validation is required to confirm your identity and complete signup.

I have tried multiple browser with incoginto mode and have alos tried multiple phone numbers. Please provide some solution as I can see many people are facing this issue for almost a month now.

Answer 1

Hello,

I understand you're encountering difficulties when attempting to create an Azure Free Account, specifically related to the phone number verification process. Since the Answers Community does not support topics related to Azure, I suggest contacting the Sales team through one of the methods provided on the website Contact Azure Sales | Microsoft Azure.

Supported products on this community:

I hope this helps!

Best regards,

Karlie Weng

Answer 2

Hi Nacool1,

I recently had the same issue with signing up to Microsoft Azure and this error:

We’re unable to validate your phone number. Phone validation is required to confirm your identity and complete signup.

I tried multiple computers, multiple numbers with the same issue.

The fix for me was to use my mobile phone to start the sign up process which validated my number first time, I was able to complete the sign up process and I am now setup to use Microsoft Azure.

Can you give the above a go and let me know the outcome?

KR

Steven