Remote desktop connections

Question

Trying remote desktop but keeps getting 0x204

Answer 1

Hello,

Error code 0x204 is a common remote desktop connection error that typically indicates an inability to connect to a remote computer.

To troubleshoot this issue, we'll need to gather more information and perform some diagnostic steps.

1. Does only one client have this issue or do multiple clients have this issue?
2. What are the system versions of the client and server?

Based on past experience, remote desktop error codes can 0x204 be caused by remote desktop not enabled, firewall blocking, network issues, or other setup issues. Here are some possible workarounds you can troubleshoot first:

1. Press the Win + R keys to open the run dialog box, enter sysdm.cpl and press Enter. Switch to the Remote tab in the system properties window and check Allow remote connections to this computer. Make sure that Only allow computer connections running remote desktops that use network-level authentication is checked.
2. Open the Control Panel and select Windows Defender Firewall. Click on "Allow apps or features to pass through Windows Defender Firewall" and select "Change settings". Find "Remote Desktop", tick "Private" or "Private", and then click "OK".
3. Enter "Local Security Policy" in the search box and open it. Select IP Security Policy on Local Computer, right-click Port 3389 Restriction or Port 3389 Filter, and select Unassigned. In the pop-up window, uncheck Port 3389 Filter and click OK.
4. Open the Services management tool . Look for the Remote Desktop Services or Remote Desktop Configuration service and make sure its status is Running.

I hope this information helps.

Best regards,

Jingjing Wu