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Connection issue remote desktop from Win 11 to Win 10

Anonymous
2025-01-25T10:46:58+00:00

I have a problem using remote desktop (mstsc) from the client machines with installed Windows 11 to Windows 10 (server) machine. When it connects, I see the message "Please wait" on the screen. I can connect to the same machine, Windows 10 (server ), from other machines using Windows 10. The connection works one time after rebooting the server machines, but when I connect a second time, the same message (please wait). 

client station Windows 11 24H2 compilation 26100.2894 

server station Winodws 10 (2004) compilation 19041.1415

*** Moved from Windows / Windows 11 / Connect Phone and PC ***

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services

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  1. Anonymous
    2025-01-27T01:51:45+00:00

    Hello,

    Here are some workarounds that users have found effective. You might want to give them a try:

    1. Send "Ctrl + Alt + Del" Command
    • Try pressing CTRL + ALT + END on your keyboard — this will effectively send a "CTRL + ALT + DEL" signal to your remote PC, which can sometimes fix the issue.
    1. Adjust Group Policy Settings on server or client side -Navigate to: Computer Configuration >> Administrative Templates >> Windows Components >> Remote Desktop Services >> Remote Desktop Session Host >> Connections
      • Enable the following setting: Restrict Remote Desktop Services users to a single Remote Desktop Services session
    2. Reset session
    • In Powershell, run "query user /server:<SERVERNAME>".
    • make note of session Id
    • Run "reset session <SESSION ID> /server:<SERVERNAME>". reset session | Microsoft Learn
    1.  Turn off Network Level Authentication (NLA) on client side.

    Reference: RDP to Windows 10 hangs at Please wait screen - Microsoft Q&A

    I hope this information helps.

    Best regards,

    Karlie Weng

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