Trouble connecting iPhone 15 pro with Laptop

Anonymous
2025-02-12T05:56:04+00:00

Hi, I wanted to connect my iPhone 15 pro with my laptop (HP Pavillion, product ID: 231TOPA-ACJ) that has Windows 10 education - 22H2 using USB ports but I am unable to do so as it only PARTIALLY connects (only charging).

But the laptop is able to connect to my iPhone 11 with ease.

I wanted to transfer data using USB drivers but I can't seem to find a way regarding the issue.

Any suggestions to alleviate the matter ?

***Move from Windows / Windows 10 / Connect Phone and PC***

Windows for business | Windows Client for IT Pros | Performance | Other

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  1. Anonymous
    2025-02-14T05:40:24+00:00

    Hello,

    Thank you for posting in Microsoft Community forum.

    It seems you are experiencing issue with connecting iPhone 15 pro to HP, but as a Microsoft forum, it mostly provide information with Microsoft products and services.

    Since there are no engineers dedicated to iPhone or HP in this forum. in order to be able to get a quick and effective handling of your issue, I recommend that you repost your question to Apple/ HP.

    Have a nice day!

    Best regards,

    Molly

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