BitLocker key inconsistency

Question

I need my BitLocker key. i found my device name and select 'details' but the computer name on the details page does not match the one i initially selected. How can i tell if it is the correct one. The support page did not provide me with an option to speak to a support person.

*** Moved from Windows / Windows 11 / Devices and drivers ***

Answer 1

Hello,

You can refer this link to find Bitlocker recovery key:

Find your BitLocker recovery key - Microsoft Support

If you still can't find the recovery key, the only solution is to reinstall the system.

Important: Microsoft Support is unable to provide, or recreate, a lost BitLocker recovery key.

Best Regards,

Hania

Answer 2

That was not my question. Let me repeat, please read carefully:

I found my BitLocker key next to my device name and select 'details' but the computer name on the details page does not match the one I initially selected. How can I tell to what computer the key belongs to.

Answer 3

To determine which device the recovery key belongs to, you can try the following steps:

1. Check the date and time stamp of the recovery key to see if it matches the time when you enabled BitLocker on the device.
2. If you have multiple devices, try entering the recovery key on each device until you find the one that matches.

Answer 4

Thanks