BSOD on windows server when Tried to apply kubernetes deployment.

Anonymous
2024-03-04T05:32:54+00:00

I have a Kubernetes cluster which consists of linux and windows nodes.
When I tried to apply the deployment, BSOD in occuring on windows node.

When I checked the dump file, get the following error.

SYMBOL_NAME:  nt!CcUninitializeCacheMap+234ac5

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  234ac5

FAILURE_BUCKET_ID:  0x34_nt!CcUninitializeCacheMap

OS_VERSION:  10.0.20348.859

BUILDLAB_STR:  fe_release_svc_prod2

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {8e05a99b-1bec-5629-33ce-0f8c05cbbfc6}

Followup:     MachineOwner
Windows Server Performance and maintenance

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  1. Anonymous
    2024-03-04T06:05:39+00:00

    Hello,

    Thank you for posting in Microsoft Community forum.

    Based on the description, I understand your question is related to BSOD error code: 0x34_nt!CcUninitializeCacheMap.

    One possible cause of this bug check is depletion of nonpaged pool memory. If the nonpaged pool memory is completely depleted, this error can stop the system. However, during the indexing process, if the amount of available nonpaged pool memory is very low, another kernel-mode driver requiring nonpaged pool memory can also trigger this error. Resolution To resolve a nonpaged pool memory depletion problem: Add new physical memory to the computer. This will increase the quantity of nonpaged pool memory available to the kernel.

    Bug Check 0x34 CACHE_MANAGER - Windows drivers | Microsoft Learn

    Have a nice day. 

    Best Regards,

    Molly

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  2. Anonymous
    2024-03-04T07:11:30+00:00

    Hello,

    My server consists of 64GB RAM.

    This BSOD specifically happens when I deploy a windows container.

    I also set PoolUsageMaximum value in HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager\Memory Management

    That also doesn't help.

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  3. Anonymous
    2024-03-04T09:11:07+00:00

    Hello,

    When I dump the memory.dmp file, this time I have got a different result.

    SYMBOL_NAME:  wcifs!WcOpenSourceFile+221
    
    MODULE_NAME: wcifs
    
    IMAGE_NAME:  wcifs.sys
    
    STACK_COMMAND:  .cxr 0xffffba8046be1900 ; kb
    
    BUCKET_ID_FUNC_OFFSET:  221
    
    FAILURE_BUCKET_ID:  AV_wcifs!WcOpenSourceFile
    
    OS_VERSION:  10.0.20348.859
    
    BUILDLAB_STR:  fe_release_svc_prod2
    
    OSPLATFORM_TYPE:  x64
    
    OSNAME:  Windows 10
    
    FAILURE_ID_HASH:  {e4e4f2bc-e4f1-3427-6392-9feec87daac1}
    
    Followup:     MachineOwner
    
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  4. Anonymous
    2024-03-07T09:20:14+00:00

    Hello,

    Try use the methods in below article to help trouble-shoot the BSOD issue:

    Resolving Blue Screen errors in Windows - Microsoft Support

    Best regards, 
    molly
    
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