Hello,
First, can you compare the share permissions and NTFS permissions of the account that cannot access the files in the shared folder with the files that can be accessed normally on the old computer? If the permissions are the same and you still cannot access the shared folder, you can try the following methods to see if the problem can be solved.
- Press the shortcut keys win+R, enter "services.msc" to enter the service management interface, and check whether the workstation service is started. If not, set it to start automatically.
- Turn on network discovery and file and printer sharing, and then turn off password-protected sharing.
Select the Start button, and then select Settings.
In the Find Settings search bar, type "Manage advanced sharing settings", and then select "Manage advanced sharing settings" from the recommended results.
In the Advanced Sharing Settings window that appears, under Private, select "Turn on network discovery" and then open "File and Printer Sharing".
Under All Networks, select "Turn off password-protected sharing".
- Enable the sharing service to start automatically. This problem usually occurs when one of the services is not working properly.
Press the Windows logo key + R.
In the Run dialog box, type "services.msc", and then select OK.
Right-click each of the following services, select Properties, and if the service is not running, select the Start menu, and then select Automatic next to Startup type:
Function Discovery Provider Host
Function Discovery Resource Publishing
SSDP Discovery
UPnP Device Host
- Use the shortcut keys win+R to enter "gpedit.msc" to enter the group policy interface, and then find the sharing and security model of the local account on the right side of Windows Settings->Security Settings->Local Policies->Security Options, and change it to classic mode. After modification, restart the computer and then access the shared folder.
Here is a question similar to yours. Please refer to the following:
Two W11 PC's one has mapped drives, can't be seen by the other pc - Microsoft Community
If the above methods still cannot solve the problem, please ask if you have any related errors when mapping the shared file. If so, please reply here.
Best regards
Zunhui