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Bitlocker issue

Anonymous
2025-02-12T07:04:41+00:00

Good morning,
I used the Bitlocker function to encrypt the disk, I generated an ID and recovery password, at the end there i tick an option to test on restart. After using this option, I restarted the Dell laptop and a blue screen with Bitlocker appeared. To unlock the disk, after checking the ID which was the same as the one generated and saved, I entered 48 digits, checking each digit, there are no gaps or spaces - after pressing the continue button, a yellow message appears "cannot be unlocked using this recovery key". Despite the fact that the ID matches.

***Move from Windows / Windows 11 / Security and privacy***

Windows Windows Client for IT Pros Devices and deployment Recovery key

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  1. Anonymous
    2025-02-13T11:16:56+00:00

    Hello,

    Try to unlock the drive by using the the following command:

    manage-bde -unlock C: -RecoveryPassword <YOUR-48-DIGIT-RECOVERY-KEY>

    If you still can't unlock it with the recovery key, the only solution is to format it.

    Have a nice day.

    Best Regards,

    Hania

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