RDS ROK CALs Windows Server 2022 HPE - Active Microsoft Web

Question

Good morning,

We would need help to install the WS2022 ROK/HPE RDS 5 CALs in Windows Server 2022 HPE server in one client of us,

Specifically for the following products:

P46221-B21 - HPE MS WS22 RDS 5Usr CAL WW LTU
P46215-B21 - HPE MS WS22 5Usr CAL WW LTU

We need help to be able to solve this since several weeks have passed and no code is useful to create the case in other support webpages or we have been able to obtain a response or solution,

Thanks in advance for taking the time,

Best Regards

Answer 1

Basically the main problem is to active the license product on this screen, I attach you the pictures in order to give you the main cause of the problem.

Whenever we try to activate the product which one should we select to activate it on the first picture starting from the left?

Answer 2

Hello   Tecnico Tefralux，

Thank you for posting in Microsoft Community forum.

First, you need to install the Remote Desktop Licensing role and activate the license server. For more information, please refer to the following documentation:

Activate the Remote Desktop Services license server | Microsoft Learn

After activation, you will need to install the RDS Client Access License on the Remote Desktop License Server, you can refer to the provided documentation for the specific steps:

Install RDS client access licenses | Microsoft Learn

The first screenshot you provide is not exactly the same as the normal installation process, please provide the corresponding path. I observed that your picture looks a lot like activating a server license, please note that there is a difference between the installation of the RDS license and the activation of the server license. You can refer to the steps I provided to do it.

I hope the information above is helpful.

If you have any question or concern, please feel free to let us know.

Best Regards,

Haijian Shan