Couldn't Connect with google services. Error Code: 2

Question

I am trying to login to play store but this error keep coming i have tried some solutions from ChatGPT but all of these didn't worked for me.
Here is the answer of ChatGPT

The "Couldn't Connect with Google Services. Error Code: 2" error typically indicates a problem with your Chromebook's ability to establish a connection with Google's servers or services. This could be due to a variety of reasons, such as network issues, server problems, or local device issues. Here are some steps you can take to troubleshoot and potentially resolve this issue:

1. Check your Internet Connection: Make sure your Chromebook is connected to the internet. Try accessing other websites to confirm that your internet connection is working properly.
2. Restart your Chromebook: Sometimes, a simple restart can resolve connectivity issues. Restart your Chromebook and check if the error persists.
3. Check Google's Service Status: Google services occasionally experience outages or maintenance periods that can cause connectivity issues. You can check the status of Google services by visiting the Google Workspace Status Dashboard (https://www.google.com/appsstatus) or a similar page.
4. Update your Chromebook: Outdated software can lead to compatibility issues. Make sure your Chromebook's operating system is up-to-date. To update, go to "Settings" > "About Chrome OS" > "Check for updates."
5. Clear Cache and Cookies: Clearing your browser cache and cookies can sometimes help resolve connectivity issues. Go to "Settings" > "Privacy and security" > "Clear browsing data."
6. Check Date and Time Settings: Incorrect date and time settings on your Chromebook can cause connectivity problems. Make sure your date and time settings are correct by going to "Settings" > "Date and time."
7. Check Proxy Settings: If you're using a proxy server, ensure that the settings are configured correctly. Go to "Settings" > "Internet connection" > "Proxy."
8. Sign Out and Sign In: Sometimes signing out of your Google account and then signing back in can help refresh the connection. Go to "Settings" > "Accounts" > "Google" > your account name > "Remove" > then add the account again.
9. Factory Reset (Advanced): If none of the above steps work, you might consider performing a factory reset as a last resort. Be aware that this will erase all your local data, so make sure to back up any important files before proceeding.

If the issue persists after trying these steps, it might be a good idea to contact Google Support or your organization's IT department if you're using the Chromebook in a work or educational setting. They can provide further assistance based on your specific situation.

Answer 1

Hi Andrew_Bosman

Google is a non-Microsoft product. Nevertheless, I will try to answer your questions.

In cases where you have tried many methods and it still doesn't work, it is recommended that you reinstall Google Play Services.

Of course, it is more recommended that you contact Google support for help.

Best Regards，

Hania Lian