Shared printer stopped working after a windows update : 0x00000040

Question

Shared printer stopped working after a windows update : 0x00000040

Anonymous

[1] Error Code: 0x00000040

[2] Summarize the Problem: "Shared printer stopped working after a windows update"

MAY, 2024

connecting network shared printer is showing error code 0x00000040

We are facing this issue when we try to reconnect the sharing printer after a window update.

[3] System Information:

 Printer: SAMSUNG (SL-M2620)

 Window 11 Pro

[4] Already Tried:

Run Printer Troubleshooter
Clear and Reset the Printer Spooler
Delete , reinstall and update Printer drivers
Uninstalled recent updates [ Main PC & shared PC ]

Please propose solutions or provide other information.

***movedfrom Windows / Windows 11 / Devices and drivers***

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

1 answer

Answer 1

Hello，

Based on the information you provided about this issue, I suggest you try the following steps:

Enable Computer Browser and Workstation services: Press Win+R, type services.msc and then enable the service named Computer Browser and Workstation. Make sure the status is running.

Flush DNS: Type cmd in the taskbar search box and open as an administrator. Enter the following command and press Enter to execute: ipconfig/flushdns.

Repair corrupted files: Open cmd.exe using Run as administrator. Then run the following command:

sfc /scannow

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

After completing all the above operations, restart the system and test.

Best regards

Zunhui

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Shared printer stopped working after a windows update : 0x00000040

1 answer