Error in event viewer

Anonymous
2025-02-15T21:21:19+00:00

I have a Dell Inspiron 15 3520, and it's been throwing up this error multiple times a day. Can anyone help me figure out how to fix this problem?

ESIF(1.0.11903.2253) TYPE: ERROR MODULE: IPF TIME 6552470 ms

DPTF Build Version:  9.0.11703.48565

DPTF Build Date:  Jul 29 2024 14:19:56

Source File:  C:\jenkins\workspace\dptf\Src\DPTF\Sources\Manager\WorkItem.cpp @ line 204

Executing Function:  WorkItem::writeWorkItemErrorMessagePolicy

Message:  Unhandled exception caught during execution of work item

Framework Event:  DptfAppBroadcastUnprivileged [116]

Policy:  Energy Performance Optimizer Policy [2]

Exception Function:  Policy::executeApplicationOptimizerBroadcastReceived

Exception Text:  

The feature is not implemented.

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  1. Anonymous
    2025-02-17T08:53:19+00:00

    Hello,

    It seems like the error you are encountering is related to the Dell Power and Thermal Framework (DPTF) on your Dell Inspiron 15 3520. To address this issue, you can try updating the DPTF drivers on your device. You can download the latest drivers from the Dell support website. If the issue persists, you may also consider reaching out to Dell support for further assistance.

    Have a nice day.

    Best Regards,

    Hania

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