Hello,
Did this issue occur when you were using Microsoft Launcher, or do you simply want to revert to Microsoft Launcher?
If the issue lies with Microsoft Launcher, there are three ways to be in touch if you run into a problem or would like to give us feedback:
- File a bug through the Feedbackshortcut on your home screen.
- Send us your feedback via User Voice, or email us at microsoftlauncherfb@microsoft.com with your phone model and what version of Android you’re running.
- There’s also a 'Troubleshoot' option in Launcher Settings > Help and feedback > Troubleshoot.
If this issue is not with get back to Microsoft Launcher, it may be beneficial to contact Samsung support or an Android expert, as this is a Microsoft community.
To revert to Microsoft Launcher, you may refer to the official support page or the app's settings on your device. Using Microsoft Launcher on Android - Microsoft Support
Find the "Microsoft Launcher" app in your App Drawer and open it. If the system asks whether you want to set Microsoft Launcher as your default launcher, choose "Always" and you’ll be set.
If you aren‘t prompted to set Microsoft Launcher as your default launcher, go back to the home screen > Swipe up from the dock. > Tap on the device "Settings" icon in the upper right corner > Select Apps > Default apps > Home screen > choose “Microsoft Launcher”
Kind regards,
Karlie