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Windows Server Core returns "Loading Processor Information ...ERROR: Out of memory" despite having plenty of free physical memory

Anonymous
2024-08-08T20:06:12+00:00

this particular server ran into an issue this morning causing it to require a hard reboot. After rebooting, the server seemed to come back to life without issue and the VMs running on the server booted up. I tried taking a backup with veeam which failed with an "out of memory" error. Upon investigating, I tried to gather information on availability of physical memory with the systeminfo command which returns the error seen in the title. I have checked free physical memory in task manager, commited memory, and pagefile size. Nothing seems out of the ordinary. I am having trouble diagnosing the cause of this issue and would appreciate any further troubleshooting steps.

Tried a simple reboot, set the pagefile to system managed (I believe it already was system managed), attempted another veeam backup after reboot, and shut down additional VMs.

Windows for business Windows Server Performance Other

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  1. Anonymous
    2024-08-09T06:55:15+00:00

    Hello,

    Thank you for posting in Microsoft Community forum.

    Based on the description, I understand your question is related to Windows Server Core returns "Loading Processor Information ...ERROR: Out of memory" despite having plenty of free physical memory.

    Sometimes, automatic page file management can cause issues. Try setting a custom size for the page file. Set the initial size to 1.5 times the amount of RAM and the maximum size to 3 times the amount of RAM.

    Even if there is free memory, it might be fragmented. This can cause issues when large contiguous blocks of memory are needed.

    Ensure that all drivers and firmware are up to date. Sometimes, outdated drivers can cause memory management issues.

    Use the Windows Memory Diagnostic tool to check for any memory issues. This can help identify if there are any hardware problems with the RAM.

    If the problem persists, it might be worth checking the physical memory modules for any faults.

    Have a nice day. 

    Best Regards,

    Molly

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