Hello Dhanaraji,
This issue is typically caused by the installer attempting to access external resources (such as certificate validation, updates, or connecting to certain services) during the initialization phase. When the system lacks an internet connection, these attempts time out, slowing down the entire installation process.
Here are some potential solutions you can try to resolve this issue:
- Disable Certificate Revocation Check:
- Open "Control Panel" and go to "Internet Options".
- Go to the "Advanced" tab.
- In the "Security" section, uncheck "Check for publisher's certificate revocation" and "Check for server certificate revocation".
- Click "Apply" and then "OK".
- Configure Offline Installation:
- Check if the MSI package has an option to allow offline installation without an internet connection.
- Ensure that all necessary resources and dependencies are included in the package and do not require additional online resources.
- Modify MSI Script:
- If you have control over the MSI script, modify it to avoid online checks or validations when there is no internet connection.
- Use Command Line Parameters:
- Some installers allow disabling online checks through command line parameters. Refer to the relevant documentation to see if such options are available.
If the above methods do not resolve the issue, it is recommended to contact the software vendor or development team for more detailed technical support. They may provide specific patches or updates to address this issue.
I hope these suggestions help you. If you need further assistance, please feel free to contact us.
Thank you!
Best regard
Rosy