badPwdCount for Pinned Quick access folder from FTP server and lockout AD user

Question

i have one domain control server and one ftp server. When a user pin a folder from FTP server in Windows Quick Access, as soon as he opens This PC, a badPwdCount logged for him! and, when he enters that folder, another one is also logged, in fact, if he enters the folder through pinned folder,logged 2 badPwdCount for him(even if the password is saved correctly) If unpin the folder from quick access and try to access it through the address bar of Windows Explorer, there is no problem! where is the problem?!

I checked the security logs and came across event id 4776

I run a domain server with FTP on VMware. And the same thing happens to the pinned folder of FTP in Client's Quick Access!!

Answer 1

Hello,

It seems that you are experiencing a problem with badPwdCount for pinned folders from FTP server in Windows Quick Access. This is a known issue that affects some users who have saved their FTP credentials in Windows Credential Manager. The reason is that Windows Quick Access tries to access the pinned folder every time you open This PC, but it does not use the correct credentials stored in Credential Manager. Instead, it uses the default anonymous login, which causes the badPwdCount to increase and eventually lock out the user account.

There are a few possible solutions to this problem:

1.One is to disable the anonymous login on the FTP server, so that Windows Quick Access will prompt you for the correct credentials when you try to access the pinned folder. This will prevent the badPwdCount from increasing, but it will also require you to enter the credentials every time you open the folder.

2.Another is to use a different FTP client that supports saving credentials, such as FileZilla or WinSCP. You can then pin the folder from the FTP client to Windows Quick Access, and it will use the saved credentials to access the folder. This will also prevent the badPwdCount from increasing, and it will not require you to enter the credentials every time you open the folder.

Regards,

Zunhui

Answer 2

I don't have the possibility to use FileZila or WinSCP.

in IIS Manager In the FTP Authentication section, the Anonymous Authentication is Disabled.(Is that what you meant?)

but 2 items of badPwdCount are still logged, whether the password is stored correctly or when the password needs to be entered; One after opening This PC, one after entering the pinned folder from FTP

Answer 3

Windows clients may automatically attempt to connect to the FTP server on startup using incorrect, expired, or no longer valid credentials, causing the badPwdCount to be increased.It is recommended that you delete the saved FTP credentials from Windows Credential Manager and try to access the FTP server again to see if the problem persists.

Answer 4

Windows credential manager is completely cleared.

I even checked it out virtually. I created a DC server and a client in VMware and ran FTP on the server. And the same scenario happens for this user. This seems to be a general problem!

IDs of events viewed in the security section of Event Viewer:

5379

4625 (with logon type 8)

4776

Answer 5

This problem seems to be because the system attempts to automatically verify FTP credentials when the user logs in, and the process does not go as smoothly as expected. It is recommended that you confirm the FTP server configuration, especially whether the settings related to Basic Authentication or Integrated Windows Authentication allow users to accessed in the expected manner.