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Disable Monitor detection via USB

Anonymous
2024-02-01T15:42:23+00:00

Operating System: Windows 10 Enterprise LTSC 64-bit (10.0, Build 17763)

I have a Siemens touch screen connected to my PC. Display port for the image, USB-B for the touch function. But now Windows always recognizes two screens, which leads to problems. Deactivating the second monitor in windows settings is not enough, it simply cannot recognize a screen via USB.

What's impressive, however, is that I even get a picture. Although still image and with a message to purchase an IDisplay license, but over a 20 meter long USB 2.0 cable)....

***Moved from Windows / Windows 10 / Devices and drivers***

Windows for business Windows Client for IT Pros Devices and deployment Set up upgrades and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

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  1. Anonymous
    2024-02-05T03:15:20+00:00

    Hi Satsujin Vect,

    thank you for posting on the Microsoft Community Forums.

    Based on the description, I understand that your issue is related to hardware.

    Since there are no engineers dedicated to hardware in this forum. In order to be able to deal with your questions quickly and efficiently, I recommend that you could contact your device manufacturers, who can provide you with a professional and effective response.

    Have a nice day.

    Best regards,

    Lei

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