Error code "0x8000FFFF" usually indicates that there is a problem with the Windows Update components. To resolve this issue, you can try the following steps:
- Run the Windows Update troubleshooter. Go to Settings > Update & Security > Troubleshoot > Windows Update troubleshooter.
- Reset the Windows Update components. Open Command Prompt as an administrator and type the following commands one by one, pressing Enter after each one:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
- Perform a clean boot. This will help you identify if any third-party software is causing the issue.
Best Regards,
Hania Lian