Remote Desktop Client for Mac OS

Anonymous
2024-05-09T15:13:55+00:00

I am using Microsoft Remote Desktop (Mac) to access Windows 11 and Linux systems from my Mac, with works very stable for me.

But, I can't "remote login" onto any Gnome46 system. Everytime I try it, I only get a black screen.

Using Microsoft Remote Desktop (Windows version) to "remote login" into the SAME Gnome46 system, work perfectly fine.

Does anybody got the same problem or even got a hint how to solve it?

Thx in advance

**** moved from german to english Community ****

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services

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  1. Anonymous
    2024-05-12T21:25:40+00:00

    Hello,

    Here are some steps you can take to resolve this issue:

    First, check the display settings on the Gnome46 system. Make sure that the display settings are set to allow remote connections. You can also try adjusting the display settings on the Microsoft Remote Desktop client to see if that resolves the issue.

    Besides, you can try updating the Microsoft Remote Desktop client to the latest version or reinstalling the application. Also, check if there are any updates available for the Gnome46 system.

    If the issue persists, please provide more details about the issue, such as error messages or any other symptoms you are experiencing, so that we can better assist you.

    Best regards

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