Hello,
Thank you for posting on the Microsoft Community forums.
This issue may be due to some error condition that prevents the user's profile from loading, causing a temporary profile to be created.
Here are some steps to resolve this issue:
- Reboot the device in safe mode and log in using the original profile. Check whether settings and files have been restored.
- Reboot the device in normal mode and log in again using the original profile. Check whether settings and files have been restored.
- If multiple restarts don't help, try temporarily disabling your antivirus software and disabling the Windows Defender service (change the startup type of the "Windows Defender Advanced Threat Protection" and "Microsoft Defender Antivirus" services to Disabled and restart your PC).
For detailed instructions, please refer to the following article:
Windows Temporary User Profile (TEMP) Issue - Microsoft Community
If the issuer persists, please kindly provide your server working environment so that I can accurately help you solve the problem. You can first check the logs to see if there are any errors.
Regards.