Best way to re-install Appv 5.2

Question

We have been having issues with App-v applications not installing on some computers because the App-v Service isn't running, Trying to force start the service fails with error "Windows could not start the Microsoft App-v Client on Local computer error code 575." the issue sometimes resolves itself after a few days or weeks but is inconsistent, looking online there is very little information on troubleshooting issues with the App-v client since it was integrated into the OS with version 5.2

grateful if anyone knows a good way to re-install the client

***moved from Windows / Windows 10 / Performance and system failures***

Answer 1

Hello,

Thank you for posting in Microsoft Community forum.

Based on the description, I understand your question is related to install Appv 5.2.

1. Make sure you meet the prerequisites of installing Appv 5.2.

App-V Prerequisites (Windows 10/11) - Windows Application Management | Microsoft Learn

2. Press Win + R and type services.msc ,Locate the Microsoft App-V Client service. Right-click on it and choose “Restart.”
3. Open powershell as admin, run below command to enable appv:

Enable-Appv

4. Then check the status using this command:

Get-AppvStatus

5. Go to Settings/ Apps & Features, locate the “Microsoft App-V Client” . click on it and choose “Modify” or “Repair.” or reinstall, follow the prompts to repair the installation.

Have a nice day. 

Best Regards,

Molly

Answer 2

Hi Molly

Thanks for your response

The App-v client service fails to restart or run which is the main reason we are wanting to repair / re-install the client

Microsoft App-V Client doesnt exist under Apps and Feature or Programs and features

this is also the case on computers where App-v is working

Kind regards

Ki Wade

Answer 3

Hello,

Thanks for the information, may i know the result of running above provided commands?

Best Regards,

Molly

Answer 4

Hi Molly

When we run the above commands, we get appvclientenabled true and appvclientrequires restart false

the client still doesnt appear under Apps and feature to be repaired for the next step

kind regards

Ki

Answer 5

Hello,

Check if the machine meet the prerequisites for installing App-V 5.2:

App-V Supported Configurations (Windows 10/11) - Microsoft Desktop Optimization Pack | Microsoft Learn

The App-V server does not support the following scenarios:

• Deployment to a computer that runs the Server Core installation option.
• Deployment to a computer that runs a previous version of the App-V server components. You can only install App-V side-by-side with the App-V 4.5 Lightweight Streaming Server (LWS) server. This scenario doesn't support side-by-side deployment of App-V and the Application Virtualization Management Service (HWS) 4.x.
• Deployment to a computer running Microsoft SQL Server Express edition.
• Deployment to a domain controller.
• Short paths. If you plan to use a short path, you must create a new volume.

Best regards,

Molly