Hi jane chan1,
based on the information you provided, these IDs may be the IDs of the Intel chipset device. You can try the following steps to fix:
- Open Device Manager. You can find it by typing "Device Manager" into the Windows search bar.
- In Device Manager, find the unknown device.
- Right-click on the unknown device and select "Properties".
- In the Details tab, select the Hardware ID property.
- Copy and paste each hardware ID into your browser and search for the relevant driver.
If you can't find the appropriate driver, you can try contacting your device manufacturer or Intel Support for more help.
Hope it helps.
Regards,
Lei