Windows 11 sees network drive but says it's not available

Question

My NAS is visible in my Windows 11 Network listing but when I try to access it I get an error immediately saying it's not accessible ('network path was not found'). I can access the NAS drive using multiple other computers (running Win10) on the network, phone, and even SmartTV. When I try to re-add the drive, I can see it in the list of available drives, but as soon as I click on it Windows says it's not available, also happens if I manually try to add it/map network drive using the server name or IP address. It does not appear on the list of drives if I try to 'disconnect a mapped network drive'.

***Move from Windows / Windows 11 / Internet and connectivity***

Answer 1

Hello,

I suggest you refer to the following steps to activate SMB 1.0 on your computer to see if it can fix the problem.

In Control Panel, select Programs and Features.

In Control Panel, under Home, select Turn Windows features on or off to open the Windows Features box.

In the Windows Features box, scroll down the list, clear the SMB 1.0/CIFS file share support check box, and then select OK.

After Windows applies the changes, select Restart now on the confirmation page.

Best regards

Zunhui

Answer 2

Hello Zunhui, thanks for your help. Unfortunately, this did not help the issue. The issue remains the same, I checked with the SMB feature turned off and then back on. It was the same throughout. Any other suggestions?

Answer 3

Hi Peter,

I suspect that the problem may be caused by SMB signing. I suggest that you open PowerShell as an administrator and run the following command to disable SMB signing and restart the computer to see if the problem can be solved:

Set-SmbClientConfiguration -RequireSecuritySignature $false

Accessing a third-party NAS with SMB in Windows 11 24H2 may fail | Microsoft Community Hub

Best Regards

Zunhui

Answer 4

Hello, that worked! Very happy, thank you for your help!

Answer 5

Hi Peter,

You're welcome, thank you for your reply, I‘m glad to hear that your issue has been resolved, I really appreciate your feedback, please click "Yes" or "No" to help us improve the support experience and help others with similar issue.

If you have any other questions in the future, please contact the Microsoft Community again.

Best Regards

Zunhui