Hello,
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To resolve issues with your Intel Wi-Fi 6 AX201 adapter, you can try the following steps:
- Open "Device Manager", find the Intel Wi-Fi 6 AX201, right-click and select "Uninstall Device", and check "Remove driver software for this device". Then download and install the Realtek driver.
- In Device Manager, enable Realtek adapters and disable Intel adapters.
- Make sure your Windows system is up to date.
- If you notice that the Wi-Fi won't disconnect until you unplug the charger, there may be an issue with the power management settings:
In Device Manager, right-click on the Intel adapter and select Properties.
Go to the "Power Management" tab and make sure to uncheck "Allow the computer to turn off this device to save power".
- Sometimes, the settings in the BIOS also affect the working of the network adapter:
Restart your computer, go to the BIOS settings (usually press the F2 or Delete key).
Make sure the wireless network adapter is enabled in the BIOS.
- In Settings > Network & Internet, find Network Reset.
If the problem persists, it is recommended to contact ASUS or Intel support. Hopefully, these steps will help you solve your problem!
I hope the information above is helpful.
If you have any questions or concerns, please feel free to let us know.
Regards,
Jill Zhou