Unmountable boot volume error message in Windows 11 and Automatic Repair

Question

Hi,I seem to be having an issue during start-up.

My pc does those things and after those it open the BitLocker page,i put the recovery key but it is not unlocking it.

What can it be done to fix this issue ?

***moved from Windows / Windows 11 / Desktop, Start, and personalization / General***

Answer 1

Hello,

Ensure that the recovery key you’re using matches the one displayed on your PC. Compare the identifier (e.g., xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx) with the one shown on your screen.

If they match, use the provided recovery key to unlock your drive.

If not, try another recovery key.

Best regards,

Molly

Answer 2

The first 8 x they match and it not opens ,i try the otherone and refuse it immediately.

I tried the troubleshooting and no one off those work.What is the reason for that and what i can do that my laptop to work

Answer 3

Hello,

If unable to locate a required BitLocker recovery key, I am afraid the machine will have to be rebuild ed.

Best regards,

Molly

Answer 4

Hello,

Thank you for posting in Microsoft Community forum.

Based on the description, I understand your question is related to enter bitlocker recovery key but cannot unlock it.

Generally, we can refer to the following path to find out the BitLocker recovery key, because this is a personal information and will not be collected by Microsoft, so please kindly try to find carefully if the key was saved in below places:

1. In your Microsoft account: Sign in to your Microsoft account on another device to find your recovery key: If the device was set up or BitLocker protection was activated by another user, the recovery key may be in that user’s Microsoft account.
2. On a printout you saved: Your recovery key may be on a printout that was saved when BitLocker was activated. Look where you keep important papers related to your computer.
3. On a USB flash drive: Plug the USB flash drive into your locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file.
4. In an Azure Active Directory account: If your device was ever signed in to an organization using a work or school email account, your recovery key may be stored in that organization's Azure AD account associated with your device.

If you are unable to locate a required BitLocker recovery key, I am afraid we will have to rebuild the machine.

Best regards,

Molly

Answer 5

I have found the bitlocker key in my account but doesn’t unlock it.

I don’t know why