Canon PIXMA TS3722 WIRELESS PRINTER WILL NOT CONNECT

Question

Canon PIXMA TS3722 WIRELESS PRINTER WILL NOT CONNECT

ADDED TO DEVICES STILL ISN'T WORKING

Answer 1

Hello,

We can follow the steps below to narrow down the issue with your Canon PIXMA TS3722 wireless printer not connecting.

---

Step 1: Check Physical Connections

Power and Network: Ensure the printer is properly plugged into an electrical outlet and that it is turned on. Also, confirm that the Wi-Fi signal is strong where the printer is located.

Step 2: Network Diagnostics

• Printer Status: Check the printer's display or status lights. Does it indicate a network error?
• Router Status: Check your router’s lights and web interface. Is it working properly and connected to the internet?

Step 3: Verify Printer Settings

• Network Settings: On the printer's menu, go to 'Wireless' or 'Network' settings to ensure it is configured for Wi-Fi and not USB.
• SSID and Password: Confirm that the printer has the correct SSID (network name) and password.

Step 4: Device List Verification

• Check Devices List: Log into your router’s settings page to see if the printer is listed among the connected devices.
• Connectivity Test: Attempt to print a network configuration page from the printer’s menu to see if it can communicate over the network.

Step 5: Software and Drivers

• Drivers: Ensure that the latest drivers for your printer are installed on your computer.
• Software Compatibility: Check if the printer software is compatible with your operating system.

Step 6: Restart Everything

• Restart Printer: Turn off the printer, wait a minute, then turn it back on.
• Restart Router: Unplug your router, wait a minute, and plug it back in.
• Restart Computer: Restart your computer to clear any temporary issues.

Step 7: Manual Connection

• Reconfigure Network: Manually re-enter the Wi-Fi network settings on the printer if it fails to connect automatically.

Step 8: Advanced Troubleshooting

• Firmware Update: Check for firmware updates for your printer and install them if available.
• Firewall Check: Temporarily disable any firewall software on your computer to see if it’s blocking the connection.

Step 9: Contact Support

• Professional Help: If all else fails, contact Canon support for further assistance. They can provide more detailed troubleshooting steps or identify hardware issues.

By following these steps, you should be able to identify whether the issue lies with the printer, the network, the software, or some other factor.

Regards,

Karlie

Answer 2

For three hours all I get is blank pages!!1 Worke ok yesterday until running out of Ink. Replaced cartridge. All cables and wires checked a thousand times. No car so I"ve got to make copies now. Only light is power.

Answer 3

it is showing a paper jam with no paper in it

Answer 4

I have the same issue, brand new setup, everything's connected however all I get are blank pages.

Answer 5

I don't know who will see this or if it will help anyone. However, I solved the blank page issue by going to

Settings

Bluetooth & devices

   Printer & Scanners

       Printer settings

           Add device   Choose Canon TS3700 Series

            Print Test Page

Good luck.