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Bitlocker

Anonymous
2024-05-24T12:21:04+00:00

I entered my bitlocker code and it takes me to a restart screen and then it just takes me back to the screen to enter the bitlocker

***moved from Windows / Windows 10 / Security and privacy***

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2024-05-27T01:36:13+00:00

Hello   Heather Vait，

Thank you for posting in Microsoft Community forum.

It sounds like your device may be stuck in a BitLocker recovery loop. This can happen if there is an issue with the BitLocker encryption or if there is a problem with the device's hardware.

To resolve this issue, you can try the following steps:

  1. Restart your device and try entering the BitLocker recovery key again.
  2. If that doesn't work, try disabling BitLocker temporarily and then re-enabling it. To do this, go to Control Panel > BitLocker Drive Encryption, and click on "Turn off BitLocker" for the drive that is encrypted. Then, restart your device and turn BitLocker back on.

I hope the information above is helpful.

If you have any question or concern, please feel free to let us know.

Best Regards,

Haijian Shan

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