Hi , Plz help to resolve the issue, we are getting error:The computer has rebooted from a bugcheck.

Question

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 (0x0000000000000000, 0x0000000000000501, 0x0000000000000500, 0xfffff80561545380). A dump was saved in: C:\Windows\Minidump\061424-68734-01.dmp. Report Id: 9da69a04-4011-437f-8052-65f19054c05c.

***moved from Windows / Other/Unknown / Performance and system failures***

Answer 1

Hi

Welcome to the Microsoft community.

Hello, it seems that this error is a driver error. We need to see if we can find the cause of the problem through the Dump file. Please find the DUMP file according to this path and share it with us through OneDrive or other cloud storage.

Read small memory dump files - Windows Client | Microsoft Learn

Best regards

Tommy Jin | Microsoft Community Support Specialist

Answer 2

Hello Tommy Jin,

Thanks for replying. I have shared the MINIDUMP file via OneDrive. Below is the link. Could you please verify and let us know which drive causes this issue? Thanks

MINIDUMP FILE

Best Regards,

Pramod.

Answer 3

Hi

Thanks for your reply.

It seems that the link you provided is a SharePoint link. Our account does not have permission to access user’s SharePoint groups. Could you refer to this article and provide us with a OneDrive share link instead?

https://support.microsoft.com/article/4e871e9a-4cb7-4c66-8b38-d2ee590532c2

Best regards

Tommy Jin | Microsoft Community Support Specialist

Answer 4

Hi Tommy Jin,

Please check the file now and let me know. OS version is windows server 2019 STD. Thanks

061424-68734-01.dmp

Answer 5

HI Tommy Jin,

Please update the status.