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After an update it keeps asking for the bitlocker security key

Anonymous
2024-01-28T20:00:20+00:00

I've tried all the options possible, and need help urgently please. Since the update I need to insert the Bitlocker Security key with each start up.

***Moved from Windows / Windows 11 / Windows update***

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key

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  1. Anonymous
    2024-01-30T02:42:54+00:00

    Hi Elna Eayrs,

    here are some steps you can take to resolve the issue:

    1. Check if you have a backup of your Bitlocker recovery key. If you do, you can use it to unlock your device.
    2. If you don't have a backup of your recovery key, you can try to retrieve it from your Microsoft account. If your device is registered with your account, you should be able to retrieve your recovery key.
    3. If you're still unable to retrieve your recovery key, you may need to contact your organization's IT department or Microsoft support for further assistance.

    I hope this helps.

    Regards,

    Lei

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