Jill,
Thank you for all of this information.
I have walked thru each of these steps and may of them I know are fine since my other 2 laptops are mapping to the unraid server perfectly.
#4 made me try to access the Unraid dashboard thru my web browser as I do on one of my other laptops and I was able to get to the dashboard successfully from my new laptop.
But I am still unable to map my drives as I have on my other 2 laptops. Could this be a user/password issue? If so, might it be at the network, unraid server, or file system level in your opinion?
Hope that makes sense. Thanks again for your help,
Andy B