Can't Install Windows Server 2022 On HP Proliant DL380p Gen 8

Question

I want To Install Windows Server 2022 But I get this error On Progress Installation Windows Server "windows cannot be installed to this disk setup does not support configuration of or installation to disks connected through a usb or ieee 1394 port" What Root Cause And How To Solve it On HP Proliant DL380p Gen 8. And Then After Installation My Progress Is Kinda Looping To the Start Looping Start. After I Tried To Install Windows Server 2022 With New RAID Configuration I can't Create Anymore Partition. I set The Raid To Level 1 Because I see The SAS HDD is two installed on my physical server. And Then I Get This Error "We Couldn't Create Or Locate A Existing One" Error. I tried everything Including Shift + F10  But it can't be resolved

Answer 1

Hello  Freddy Andreas,

Thank you for posting in Microsoft Community forum.

Issue 1: "Windows cannot be installed to this disk setup does not support configuration of or installation to disks connected through a USB or IEEE 1394 port"

Root Cause: This error typically occurs when the installation media or the target disk is connected via USB or IEEE 1394 (FireWire) ports, which are not supported for Windows installation.

Solution:

1. Check Connections: Ensure that the installation media (USB drive) is properly connected to a USB port directly on the server, not through a hub or extension.
2. Use Internal Storage: Make sure the target disk for installation is an internal drive connected via SATA or SAS, not through USB or IEEE 1394.

Issue 2: Looping Installation Start

Root Cause: This issue can be caused by a mismatch between the boot mode and the partition scheme.

Solution:

1. Verify Boot Mode in BIOS/UEFI: Restart your server and enter the BIOS/UEFI settings by pressing the required key (usually F9, F10, or Delete). Look for the option related to boot mode.
2. Boot Mode: Ensure that the server is set to the correct boot mode (Legacy BIOS or UEFI). For MBR partition scheme, use Legacy BIOS; for GPT, use UEFI.
3. Partition Scheme: If using UEFI, the disk should be GPT. If using Legacy BIOS, the disk should be MBR.
4. Recreate Bootable USB: Use a tool like Rufus to create the bootable USB with the correct settings. Partition Scheme: MBR for Legacy BIOS or GPT for UEFI. Target System: BIOS (or UEFI-CSM) for MBR or UEFI (non-CSM) for GPT.
5. Disk Preparation: Boot from the USB installer. Press Shift + F10 to open the command prompt. Use diskpart to clean and prepare the disk:

diskpart

list disk

select disk 0 (replace '0' with the correct disk number)

clean

convert mbr (or 'convert gpt' if using UEFI mode)

create partition primary

exit

**Issue 3: "We Couldn't Create Or Locate A Existing One" Error with RAID Configuration**

**Root Cause:** This error can occur due to incorrect RAID configuration or issues with the RAID controller.

**Solution:**

1. **Check RAID Configuration:** Ensure that the RAID configuration is set up correctly. For SAS HDDs, RAID 1 (mirroring) is a common choice.
2. **Use Offline Array Configuration Utility:** If the RAID configuration tool in BIOS/UEFI is not working, use the offline array configuration utility (System Storage Tools by HPE) to configure the RAID array.
3. **Update Firmware and Drivers:** Ensure that the RAID controller firmware and drivers are up to date. You can download the latest drivers from the HPE support page for your server.

I hope the information above is helpful.

If you have any question or concern, please feel free to let us know.

Best Regards,

Haijian Shan