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Windows 11 Pro not Upgrading to Enterprise for A3

Anonymous
2024-11-25T21:45:26+00:00

We have the Microsoft Windows 10/11 Enterprise A3 licenses.

Licenses are assigned to the correct users.

Clients are AD joined and also in Intune.

Clients are Windows 11 Pro activated with a digital license.

Clients are not upgrading their OS license to Enterprise.

We have imaged the clients from scratch.

We have followed this to the letter with no luck.

https://learn.microsoft.com/en-us/windows/deployment/deploy-enterprise-licenses?pivots=windows-11

Any assistance is appreciated.

Windows Windows Client for IT Pros Devices and deployment Licensing and activation

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  1. Anonymous
    2024-11-27T01:39:55+00:00

    Hello,

    Thank you for posting in Microsoft Community forum.

    Based on the description, I understand your question is related to Microsoft Windows 10/11 Enterprise A3 licenses.

    Microsoft 365 A3 is designed for educational institutions. The Microsoft 365 A3 subscription does not support subscription activation from Windows Pro to Enterprise. This feature is available only with Windows Enterprise E3 or E5 licenses.

    The subscription activation feature enables a "step-up" from Windows Pro edition to Enterprise edition or from Windows Pro Education edition to Education edition. This feature can be used with a subscription to Windows Enterprise E3 or E5 licenses.

    Windows subscription activation | Microsoft Learn

    Have a nice day. 

    Best Regards,

    Molly

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