RDS GW server showing errors deleted server

Question

We have an RDS structure that still shows DCOM aand RDWebAccess errors connected to a server that's not there anymore. Looking for ideas for corners it could still be in. Here are a couple of examples:

Log Name: System Source: Microsoft-Windows-DistributedCOM Date: 5/3/2024 1:53:44 PM Event ID: 10028 Task Category: None Level: Error Keywords: Classic User: IIS APPPOOL\RDWebAccess Computer: GWSERVER.FAKEORG.com Description: DCOM was unable to communicate with the computer DELETED_SERVER.FAKEORGcom using any of the configured protocols; requested by PID ccc (c:\windows\system32\inetsrv\w3wp.exe). Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 10028 0 2 0 0 0x8080000000000000 1835790 System GWSERVER.FAKEORG.com DELETED_SERVER.FAKEORG.com ccc c:\windows\system32\inetsrv\w3wp.exe

Log Name: Application Source: RDWebAccess Date: 5/3/2024 1:53:44 PM Event ID: 5 Task Category: None Level: Warning Keywords: Classic User: N/A Computer: GWSERVER.FAKEORG.com Description: The description for Event ID 5 from source RDWebAccess cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: No programs were detected on DELETED_SERVER.FAKEORG.com. Ensure that the server is an RD Session Host server and that it is online. the message resource is present but the message is not found in the string/message table Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 5 3 0 0x80000000000000 2847051 Application GWSERVER.FAKEORG.com No programs were detected on DELETED_SERVER.FAKEORG.com. Ensure that the server is an RD Session Host server and that it is online.

Thanks to everyone for looking!

G

Answer 1

Hello,

It seems there are still references to the deleted server in your environment.

First, you can check that the deleted server has been properly removed from the RDS deployment. And verify that all DNS records for the deleted server have been removed. Besides, IIS might still have a configuration that points to the deleted server. Please check the IIS Manager for any application pools or sites that reference the deleted server and update or remove them.

Another possibility is that the deleted server is still listed in the Active Directory Sites and Services console. You can check there and remove any references to the deleted server.

I hope this helps.

Best regards