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Updating microsoft

Anonymous
2024-03-16T10:04:10+00:00

Each log in my laptop throws up: we are updating microsoft (work or school). it should be ready to use again shortly.

I wait. Nothing happens. I quit the screen.

Whats going on here?

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***moved from Windows / Windows 10 / Apps / Microsoft Edge***

Windows Windows Client for IT Pros Devices and deployment Install Windows updates, features, or roles

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  2. Anonymous
    2024-03-18T06:35:30+00:00

    Each log in my laptop throws up: we are updating microsoft (work or school). it should be ready to use again shortly.

    I wait. Nothing happens. I quit the screen.

    Whats going on here?

    * Changed to a question

    ***moved from Windows / Windows 10 / Apps / Microsoft Edge***

    I understand the frustration you’re experiencing with the repeated message about updating Microsoft (work or school) during login. Let’s troubleshoot this issue and explore potential solutions:

    1. Check Network Connectivity:
      • Ensure that your laptop has a stable internet connection. Sometimes updates require network access to download and install.
      • Verify that your Wi-Fi or Ethernet connection is active and working properly.
    2. Windows Update Troubleshooter:
      • Run the built-in Windows Update Troubleshooter to identify and fix any issues related to updates:
        1. Press Windows key + I to open Settings.
        2. Go to System > Recovery.
        3. Click on Fix problems using Windows Update.
        4. Follow the prompts and allow the troubleshooter to run.
        5. If any issues are detected, it will attempt to resolve them.
    3. Restart Windows Update Services:
      • Sometimes restarting the Windows Update services can help:
        1. Press Windows key + R to open the Run dialog.
        2. Type services.msc and press Enter.
        3. Locate Windows Update in the list of services.
        4. Right-click on it and select Restart.
        5. Close the Services window and try logging in again.
    4. Clear Windows Update Cache:
      • If the update cache is corrupted, it might cause issues. Try clearing it:
        1. Boot your laptop into Safe Mode (you can do this by holding down the Shift key while clicking Restart from the Start menu).
        2. Navigate to C:\Windows\SoftwareDistribution.
        3. Delete all files and folders within this folder.
        4. Restart your laptop normally and check if the issue persists.
    5. Check for Pending Updates:
      • Manually check for pending updates:
        1. Press Windows key + I to open Settings.
        2. Go to Update & Security > Windows Update.
        3. Click on Check for updates.
        4. If updates are available, let them install completely.
    6. Review Recent Changes:
      • Consider any recent changes you made to your laptop. Did you install new software or make any system modifications? Sometimes conflicts can occur due to recent changes.

    Remember to document any changes you make during troubleshooting. If the issue persists, you might want to seek further assistance from Microsoft support or community forums. Hopefully, we can get your laptop back to normal soon! 🌟

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