Troubleshoot BSOD error

Question

Outside of seeking support from company IT, other thoughts how to get past the blue screen?

***Move from Windows / Windows 10 / Windows update, recovery, and backup***

Answer 1

Hello,

Thank you for posting in Microsoft Community forum.

Based on the description, I understand your question is related to BSOD.

Generally, there will be a stopcode on the blue screen, you can try record that stopcode,

Here are also some general fixs:

Resolving Blue Screen errors in Windows - Microsoft Support

If you added new hardware to your PC before the Blue Screen error, shut down your PC, remove the hardware, and try restarting. If you're having trouble restarting, you can start your PC in safe mode. For more info, see Start your PC in safe mode in Windows.

You can also try getting the latest updates with Windows Update, help from other sources, or restoring Windows to an earlier point in time.

If none of those steps help to resolve your Blue Screen error, please try the Blue Screen Troubleshooter in the Get Help app:

1. In Windows, open Get Help.
2. In the Get Help app, type Troubleshoot BSOD error.
3. Follow the guided walkthrough in the Get Help app.

Have a nice day. 

Best Regards,

Molly

Answer 2

when i have swich on my pc it will be blue and not be on