My laptop stuck on blue screen after activating secure boot

Anonymous
2024-12-31T22:26:31+00:00

-A month ago I tried dual booting with Ubuntu, but i stopped because I don't have enough storage for 2 OS. I then continue using windows without deleting the Ubuntu 'starter' os in my laptop, every time I turned it on it will always results in some blue screen but it will eventually able to get back to windows. I then activating the secure boot which leads to my laptop Cannot get into windows and always stuck in blue screen with various errors codes

-I can't using windows without it keep going to blue screen after around 5 minutes, sometimes I can't even going in the windows it self and stuck on blue screen. I also cannot reset the laptop saying there's a problem for resetting my laptop

-There's many error codes but I could only remember few

-system service exception 

-irql not less or equal

-resource not owned

-hyper visor eror
  • I already tried to install windows 11 again with USB, but it didn't work

***moved from Windows / Windows 11 / Performance and system failures***

Windows for business | Windows Client for IT Pros | Performance | System performance

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  1. Anonymous
    2025-01-02T08:07:11+00:00

    Hello,

    The blue screen errors you are seeing could be caused by conflicts between the two operating systems.

    To resolve this issue, you can try the following steps:

    1. Disable Secure Boot in the BIOS settings and see if you can boot into Windows.
    2. If you are able to boot into Windows, you can try removing the Ubuntu partition from your hard drive using Disk Management.
    3. If you are unable to boot into Windows, you can try using the Windows Recovery Environment to repair your installation. To access the Windows Recovery Environment, you can try pressing the F8 key during startup or use a Windows installation media to boot into the recovery environment.

    For more details, please refer to this link:

    Windows boot issues troubleshooting - Windows Client | Microsoft Learn

    1. If above methods fails to solve the issue, it is recommended that you use Win11 Installation Assistant to perform a clean install.

    Download Windows 11

    I hope this helps!

    Best Regards,

    Hania Lian

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