Hello,
Thank you for posting in Microsoft Community forum.
Based on the description, I understand your question is related to BSOD.
The IRQL_NOT_LESS_OR_EQUAL bug check has a value of 0x0000000A. This bug check indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at an invalid address while at a raised interrupt request level (IRQL). The cause is typically a bad pointer or a pageability problem.
This error means that something may be wrong with a device driver, your device's memory, or antivirus software on your device. Here are some things to try:
- Make sure that your drivers are current by checking for the latest Windows updates. Select the Start button > Settings > Update & Security > Windows Update > Check for updates. Next, restart your device: Select Start > Power > Restart.
- Verify that your device has the latest updates.
- Use Driver Verifier Manager, type verifier at a command prompt. For more information, see Driver Verifier.
Have a nice day.
Best Regards,
Molly