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Windows App, is slow to connect to Windows PC

Anonymous
2025-02-04T14:16:43+00:00

Hello,

I run Windows App (former "Remote Desktop") on macOS, to connect to a Windows 11 Pro computer. Making the connection, is quite slow. And the screen speed is also slow.

Both the Mac and the PC is connected via a cabled connection, to the same router. Windows App says that the speed is 50 Mb/s. Though the Windows PC is running 100 Mb/s, and my Mac says 1000 Mb/s. See screenshots.

What can I do to speed things up?

And here's a video :

http://www.pionersoft.dk/jpg/windowsapp01.mp4

*** Moved from Windows / Windows 11 / Performance and system failures ***

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

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  1. Anonymous
    2025-02-05T14:35:31+00:00

    Hello,

    According to your description, you are slow when you connect to a Windows 11 Pro computer remotely on macOS via a Windows app, you can try the following methods to optimize it:

    To adjust the remote session environment settings on your Windows 11 Pro console:

    1. Press Win+R to open the run window, enter gpedit.msc to open the Group Policy Editor, expand Computer Configuration→ Administrative Templates→ Windows Components→ Remote Desktop Services→ Remote Desktop Session Host→ Connections, enable Select RDP Transport Protocol, and select Use UDP or TCP, which can effectively increase network stability and transfer rate.
    2. Press Win+R to open the run window, enter regedit.msc, locate HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations in the registry editor, right-click a new DWORD (32-bit) value in the blank space, name it MaxFramerate, double-click it, and select Cardinality as Decimal, numeric data is filled in 8, which can increase the frame rate cap to 120fps+.

    To make adjustments on the macOS client:

    1. Open the "Remote Desktop Connection" window, click "Display Options", adjust the pixels to a suitable size, and modify the color to "Enhanced Color (16-bit)", which can reduce the amount of data transferred.
    2. In the Remote Desktop Connection window, click on the Experience tab and change the connection speed to Modem (56kbps), which will turn off options such as Desktop Background, Font Smoothing, Animation, etc., thus reducing bandwidth usage and latency.

    Check on the network side:

    1. Make sure there is no problem with the network connection between your Mac and your Windows 11 Pro computer, check if your router, switch, and other devices are working properly.
    2. On Mac and Windows 11 Pro computers, close unnecessary background apps and download tasks, which can consume bandwidth and system resources, resulting in increased network latency.
    3. Make sure that the firewall or other security software on your Mac and Windows 11 Pro computers is not blocking the normal connection of the remote desktop. You can try to temporarily disable these software for testing, and if the speed improves, you will need to adjust their settings to allow communication with the remote desktop.

    I hope this information helps.

    Best regards,

    Jingjing Wu

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