Error 2147943792  "The file or directory is corrupted and unreadable."  while installing KB5034119 on Windows Server 2016

Anonymous
2024-01-24T13:02:29+00:00

I am trying to install KB5034119 on windows server 2016 and getting below error

Error Description: Windows update "Security Update for Windows (KB5034119)" could not be installed because of error 2147943792 "The file or directory is corrupted and unreadable." (Command line: ""C:\Windows\system32\wusa.exe" "C:\Users\Administrator\Downloads\windows10.0-kb5034119-x64_660a717e4dbbd5820216b964e5933b6ee972d98c.msu" ")

Windows for business | Windows Server | Devices and deployment | Install Windows updates, features, or roles

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  1. Anonymous
    2024-01-24T17:32:22+00:00

    Actual file or directory corruption on the hard drive may be the cause. Have you tried running a check disk against your drives (C:, etc.) to attempt to correct the condition? I recommend running at least a chkdsk c: /f at the elevated command line/PowerShell. This will probably request you schedule the fix the next time the server reboots. If that is the case, you will need to schedule some downtime to let it run.

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  2. Anonymous
    2024-01-25T02:58:47+00:00

    Hi IshantCME,

    this issue could be due to a number of reasons, such as a problem with the file itself or an issue with the storage device where the file is located.

    To resolve this issue, you can try the following steps:

    1. Run the System File Checker tool to check for and repair any corrupted system files. To do this, open an elevated Command Prompt and type "sfc /scannow" (without quotes) and press Enter.
    2. Check the disk for errors using the CHKDSK utility. To do this, open an elevated Command Prompt and type "chkdsk /f /r" (without quotes) and press Enter. This will scan the disk for errors and attempt to repair them.
    3. Try downloading the update again from Microsoft Update Catalog and see if the issue persists.

    Hope it helps.

    Best regards,

    Lei

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